Will my holiday still go ahead?
As per the latest guidelines, guests are advised to not travel. Please check your travel insurance before getting in touch.
We are currently taking new bookings from 4th July 2020, pending Government advice.
If you are due to arrive later in the year, please contact us nearer the time as we await updates and changes to government guidelines.
Can I move my holiday dates?
If you are unable to travel due to the restrictions in place, we are offering free transfer of dates at the same property, with the new dates to be before end of April 2021. Any price difference will need to be paid.
My balance is due, do I need to pay it?
If you have paid a deposit, your remaining balance is still liable for payment. If restrictions are in place which prevent us from offering our service then you will be able to postpone your dates to a later period, in the same property. Any price difference will need to be paid. If a postponement is not possible we will offer you a full refund.
If the UK government or Foreign and Commonwealth Office (FCO) release updated travel advice or impose any restrictions on UK travel, we will update our website.
Will I get a refund if I cancel my holiday?
Bookings made before March 2020: Please check with your travel insurance provider, if you are able to claim for your holiday cancellation, please let us know and we will process it for you. We can also offer to provisionally hold alternative dates for you, if you wish to rebook once your insurance provider has paid your claim.
If Ta Mill is not open due to COVID19 then you will be entitled to postpone or a full refund. If for whatever reason, you are unable to take the holiday, but Ta Mill is open for business, a refund will be not applicable.